The rapid development of Ruaka in Kiambu County and Kengeleni in Mombasa County has transformed both areas into dynamic business hubs, attracting entrepreneurs and investors. As these communities continue to grow, so does the demand for accessible, high-quality financial services—a need Equity Bank is stepping up to meet.
In response to this growth, Equity Bank has relocated its Ruaka branch from Landmark Plaza to the more spacious and accessible Minstan Towers along Limuru Road. This strategic move aims to provide improved services and convenience to customers in the bustling peri-urban center of Kiambu County.
Similarly, the bank has shifted its Kengeleni branch operations from Kengeleni Mall to Nyali Bazaar Mall (also known as China Square Mall), a prime location in the heart of Nyali’s thriving economic zone. The relocation is designed to better serve the needs of both retail and business clients in Mombasa’s coastal region.
Strategic Growth to Empower Communities
David Bagenda, Equity Bank’s Commercial Director, described the branch relocations as key milestones in the bank’s broader mission of supporting local economic development.
“Today isn’t just about opening new branches—it’s about ushering in a new era of economic transformation,” Bagenda said. “Equity is more than a bank; we’re partners in progress, helping individuals and communities unlock their potential.”
Bagenda emphasized that the new facilities align with Equity’s values of innovation, community support, and sustainable development, adding that customer experience and operational efficiency were central to the decision to relocate.
Kennedy Muguna, Regional General Manager for Nairobi West, spoke about the Ruaka branch’s growth trajectory.
“Our former branch served us well for more than ten years, but with over 8,000 customers and deposits exceeding KSh 2 billion, it was time to scale up,” he said. “Relocating to Minstan Towers positions us at the heart of Ruaka—more accessible, more secure, and better equipped to serve our growing client base.”
A Digital-First Future
In Kengeleni, Collins Wanyonyi, Director of SME Banking, highlighted Equity’s ongoing investment in digital solutions to serve customers more effectively.
“We’re not just providing banking services—we’re creating life-changing opportunities,” Wanyonyi said. “With our digital-first approach, customers can now bank securely and conveniently from anywhere, freeing them to focus on growing their businesses.”
Kengeleni Branch Manager Nassir Abdallah echoed this commitment to service excellence.
“This isn’t just a new location—it’s a renewed promise to serve our customers with integrity, professionalism, and as partners who listen and respond to their needs,” he said.
Supporting Community Development
The branch relocations are part of Equity Bank’s continued efforts to align with the evolving needs of the communities it serves. Francis Nyoike, Director of Education for Kiambu County, noted the vital role that financial institutions like Equity play in community advancement, especially in areas like education and local development.
With these strategic expansions in Ruaka and Kengeleni, Equity Bank reaffirms its commitment to delivering world-class banking services while driving inclusive growth across Kenya.
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